# Storyboard — Feedback That Sticks
> Kit 03 · Feedback That Sticks · deliverable · designed and built by I Wayan Usada · fictional client, no sessions run

## Design premise

Two layers. The **workshop** (design brief, facilitator guide, rubric) is what participants experience. The **simulator** is facilitator practice: the moments where the run-sheet's conditions (safety, time, a real round-to-round delta) are most likely to break. This revision matches both to the build; the earlier storyboard described a "round 2 defensive reply" scene and a pre-work scene that the simulator never had.

## Workshop run (participants)

| # | Segment | The learner does | What shows the result |
|---|---|---|---|
| 1 | Pre-work reflection | recalls a conversation that went sideways | named in the warm-up, not scored |
| 2 | Fishbowl round | one volunteer pair delivers; six observers score line 1 | observers' spread on line 1 (calibration) |
| 3 | Round 1 triads | doer / receiver / observer rotations, full rubric | round-1 totals in the rubric tool |
| 4 | Defensive-moves clinic | bridge and refocus, three volleys | — |
| 5 | Round 2 | same triads, new scenario | round-2 totals; delta shown with one decimal |
| 6 | Commitment | one named conversation, dated within 5 working days, booked now | cards written in the room |

## Simulator (facilitators)

| Call | Moment | Best | Tempting | What changes in the room |
|---|---|---|---|---|
| 1 · The pair | forming the fishbowl pair | volunteers, opt-out said aloud | the two most confident leads | observers lean in; with the confident pair the quiet two lean back and round one starts high, so the delta stays small |
| 2 · The freeze | Jeroen goes blank | pause the clock, normalise, ask for the concrete detail | "we'll come back" and move on | skipped pair walks back to the row; no round-one baseline; nobody volunteers in round two. Demonstrating it yourself halves the lift |
| 3 · Calibration | before the observers' numbers show | score Jeroen's opening on line 1 | a generous 4–5 | feedback compares with the observers' median (2); unscored |
| 4 · The derail | Tom's war story in the debrief | park it on the board as item two | let it run | parked note on the board; letting it run costs 11 minutes and leaves 2 of 8 cards written |

Options are shuffled. Scored calls: 2 / 1 / 0 each, out of 6. End screen: score, line-1 delta, clock, cards written, your calibration.

## Watch mode

Plays the same session with every call made well, about a minute, with captions and the live rubric.