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second-signature · deliverable

Action Map — The Second Signature

Kit 10 · The Second Signature · deliverable · designed and built by I Wayan Usada · fictional case

The goal

In this fictional brief: reviewers stop signing rule-adjacent items "with a note", and raise them at the right level instead. Proposed measures are on the case page; nothing has been measured.

What people do instead

Reviewers know the rules. Under pressure from senior colleagues they either sign with a private reservation (which records that they knew) or jump straight to escalation, which makes colleagues stop bringing them questions.

The actions that close the gap

#BehaviourWhat it looks likeWhere the build practises it
1Name the sentence that carries the issueseparates the fact that decides from the pressure around itissue step on every memo, scored
2Choose the proportionate rungengage, propose or escalate depending on the memoresponse step; the best rung differs per memo
3Never sign with a reservationeither the doubt is resolved or the item is not signedreservation is a critical error on every memo
4Explain the decision in one sentencea reason a colleague could checkrequired reason, shown back in the file review

What this training will not do

It does not teach accounting standards, and it cannot protect people who raise issues. Whether escalation is safe is a governance question for the organisation (see the case page).

How the build scores the actions

Issue 1 + response 2/1/0 per memo; 12 maximum; pass = 9 or more with no signed trap.

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