22. Four Rooms — Four Rooms (light, terracotta warmth)

Audience: student advisors, tutors and wellbeing staff · Artifact: rooms.html · Case study: index.html

In one line: a wellbeing-conversation trainer with a referral dial: the student opens with the thing under the thing, and the drill scores the whole sequence — join, then refer, then follow up.

Why this kit exists

Wellbeing training names the services; the hard part is the sequence. A correct referral through a closed door helps nobody — and the defensible-wrong (instant referral, right service, no join) is seductive because it is efficient and warm. The drill scores sequence as one unit because that is how conversations actually fail.

What the artifact does

Four rooms (study stress, exam panic, money trouble, home trouble) — distressed-but-safe scenarios, no crisis content. Each: a student monologue where the stated ask is a decoy, three replies (join / advice-splash / correct-service-closed-door), then a follow-up dial (LISTEN MORE / REFER NOW / REFER + CHECK-BACK). Feedback names what each choice cost; the debrief scores full sequences.

The design decisions worth noticing

• The stated ask is always the decoy — the form, the exam dates, the backdating question: answering it correctly while missing the person is the trained failure
• REFER + CHECK-BACK as the only perfect dial — listen-more is half a sequence, refer-and-close is a transaction; the reconvening is what catches the second wave
• Deliberately safe scope — no crisis simulation; the footer states that real conversations belong to real advisors

Honest limitations

Noorderlicht University and its services are fictional composites. The rooms are training composites, not case files; referral paths vary by institution and the drill teaches the sequence, not a directory.

Part of I Wayan Usada's learning-design portfolio · all clients and scenarios are fictional composites built from realistic domain patterns · drafted with AI assistance and fully rewritten, fact-checked and owned by a human.

Process deliverables

• action-map.md — Action map — the behaviors the artifact must produce, traced to the business goal
• storyboard.md — Text-based storyboard — the scene plan written before build
• visual-mockups.md — Visual mockups & style guide — mood, type, key screens, component decisions