Gallery Hours — Kit 8

Theme: Gallery Ivory (light, editorial) · Audience: new museum docents · Artifacts: gallery.html (2D) · 3d.html + gallery.js (3D gallery floor) · shared data gallery-data.js

One-line: a docent conversation trainer scoring whether you JOIN the visitor's move — curiosity, expertise, project, or grief — or manage them.

Why this kit exists

Docent training covers the collection and not the visitors. The six hardest gallery moments — the child's question, the expert's challenge, the phone, the mourner — are conversational, and conversation is trainable.

What the artifact does

Four visitors, three docent moves each: the best (joins), the plausible (correct content, wrong posture), and the tempting failure (manages instead of meets). Feedback names the trust consequence. The grieving visitor is the emotional center of gravity.

The design decisions worth noticing

• Join vs manage as the scoring lens — not right vs wrong; posture, not content, is what separates docents
• The plausible distractor — correct facts delivered as a lecture IS a real docent failure mode; the trainer teaches the difference
• The mourner scene — deliberately the hardest; the 'okay' answer (redirect to another gallery) is genuinely kind and still a miss

Honest limitations

Four archetypes is a simplification of visitor behavior. The mystery-visitor instrument is the real-world measurement vehicle; the trainer is the practice surface.

Part of I Wayan Usada's learning-design portfolio · all clients and scenarios are fictional composites built from realistic domain patterns · drafted with AI assistance and fully rewritten, fact-checked and owned by a human.

Process deliverables

• action-map.md — Action map — the behaviors the artifact must produce, traced to the business goal
• storyboard.md — Text-based storyboard — the scene plan written before build
• visual-mockups.md — Visual mockups & style guide — mood, type, key screens, component decisions