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Kit 21 · The Quad campus-adopt · case study Fictional client — portfolio build · targets, not field results

Implementation Governance: Compliance vs Custodianship

“The pilot worked. Now it must land — and applause is not ownership.”

A governance move board: four factions whose willingness stays hidden until you learn it, six moves, four quarters, one move each. Mandating after co-owning lands on prepared ground; formalizing locks in only ownership that exists; a handover lands only on a faction that already holds the practice. The debrief scores durable ownership per faction and shows the four-step sequence that fits the quarters.

Design rule
4 moves
the taught sequence fits the four quarters: showcase → co-own → formalize → handover
Design rule
Fog
willingness is hidden until you showcase or work with a faction; each has a readable cue
Assessment rule
≥ 60
ownership the receiving faction needs for the handover to land
Evidence status
Not piloted
no programme managers have played it; the evaluation below is a plan

The Audience

Programme and implementation managers in universities, government and public knowledge institutions.

Responsibilities

Faction modelling · move design · sequence-dependent outcomes · governance debrief — implementation as willingness and ownership.

The Build

Systems modelling · branching outcomes · governance design · AI-assisted drafting (disclosed)

How I used AI in this case

AI helped draft faction-dossier wording and outcome-sentence variants; the faction modelling, the outcome rules and the sequence-dependent logic were designed by hand. Edited, verified and disclosed.

[01] The Problem & Workplace Diagnosis

Why conventional training failed the operational reality

Programmes end and practices die, in one of two rational ways:

Both failure modes feel like leadership. Neither survives the twelve-month mark when the project funding stops.

Core diagnostic finding

In this fictional brief, a pilot worked in two faculties and then stalled. The programme alternated between showcasing results and asking for a mandate; nobody outside the project team held the practice when the funding ended.

Day 1
Primary Failure

Hidden willingness without unfairness

Illustrative premise: mandate — instant coverage, instant resistance, zero custodians

Design Constraint → Build Rule: Factions have hidden postures, but the board must stay solvable: every outcome had to be traceable to moves the player could have read — no gotchas.

Q1–Q4
Operational Friction

Sequence is the lesson

Illustrative premise: endless showcase — real applause, no structure, dies at funding end

Design Constraint → Build Rule: MANDATE before CO-OWN must fail differently than after. Encoding that ordering logic — formalizing locks in only ownership that exists — was the core design work.

03
Design Constraint

Two currencies, one board

Design premise: see the design brief below for the constraint this rule answers

Design Constraint → Build Rule: Willingness (readiness, hidden until learned) and ownership (what a faction holds) move differently. The board names both the same way everywhere and never calls either a currency to spend.

[01b] Design brief: the reasoning on one page

Hand it to whoever holds it

Performance problem

In this fictional university, a first-year skills pilot showed good results in two of eight faculties (an illustrative premise, not data). The Vice-Dean wants it to become how the university works; the project funding ends in twelve months.

Learners and context

Programme and implementation managers in universities and public organisations. One play takes about 8 minutes; the debrief is the teaching moment.

Is training the answer? Not on its own

  • Funding model. A project budget that ends with no receiving budget line produces theatre whatever the sequence.
  • Consultation. Central services had never been asked about workload; asking is a governance step.
  • Plan template. A programme plan with a required “receiving owner” field makes the handover visible from day one.

Alignment: every objective has practice, evidence, feedback and a route back to the job

ObjectivePracticeAssessmentFeedbackTransfer
LO1 Read faction cues to choose the first co-ownerWillingness fog; cues always readableFirst co-owner is the most willing factionDebrief check plus revealed willingnessStakeholder read before the next launch
LO2 Build ownership before formalizing or mandatingMove order over four quartersCO-OWN precedes FORMALIZE and MANDATEFormalize locks in only ownership ≥ 40; mandate-first collapses willingnessPlan template with move order (recommended)
LO3 Hand the practice to the faction that holds itQ4 HANDOVERReceiving faction ownership ≥ 60The banner lands on the roof or droops“Receiving owner” field in the programme plan

Evidence register: what is real, what is invented

  • Fictional premise Noorderlicht University, the factions, their cues and the pilot result.
  • Illustrative values Starting willingness and ownership, move effects and the 40 / 60 thresholds. A model for reasoning, not a measured system.
  • Design decision The four-step taught sequence (the earlier debrief taught five steps in a four-quarter game) and the endings.
  • Not measured Whether managers transfer the habit. The earlier L2 target counted a “mixed landing” as success; replaced.
[02] Learning Objectives & Solution Architecture

Measurable Performance Objectives

Three objectives, one per habit the debrief checks.

LO1 · Read

Use each faction’s public cue (or a showcase) to find the faction most willing to co-own the practice before giving anyone authority.

Evidence in the build: who receives the first CO-OWN.

LO2 · Sequence

Build ownership before formalizing or mandating, so policy locks in something people already hold.

Evidence in the build: move order across the four quarters.

LO3 · Hand over

Hand the practice to the faction that already holds it, not to the sponsor.

Evidence in the build: the receiving faction’s ownership at handover (≥ 60).

Why This Modality Won (Trade-Off Analysis)

Before committing to the final architecture, we evaluated and rejected lower-transfer alternatives against the workplace constraints:

A change-management framework course (Kotter, ADKAR) Considered · Rejected

The standard answer in every programme office. Rejected because the frameworks were already on the bookshelf — the failure is allocating four quarters of scarce moves between visibility and structure, which no framework slide makes you feel. The board makes the trade-off physical.

Launch-and-learn: run the scaling and adapt live Considered · Rejected

Agile and honest. Rejected because willingness and ownership are hard to see in live play — you discover in month nine that two quarters went to applause, and by then the funding calendar has decided for you. The board is where the allocation is rehearsed before the calendar enforces it.

Selected Architecture: Implementation Governance Shipped Build

A governance move board: four factions whose willingness stays hidden until you learn it, six moves, four quarters, one move each. Mandating after co-owning lands on prepared ground; formalizing locks in only ownership that exists; a handover lands only on a faction that already holds the practice. The debrief scores durable ownership per faction and shows the four-step sequence that fits the quarters.

[03] Action Map & Instructional Architecture

Why fog

Read before you move

The earlier board showed every faction’s willingness from the start, so there was nothing to read. Hiding it behind cues makes the stakeholder read part of the decision.

Why four steps

A sequence that fits

Teaching a five-step sequence in a four-quarter game told learners the ideal was impossible. The taught sequence now fits, and other good orders still work.

Why 3D here

Where it lands

Adoption happens in buildings: you can see which are still in the fog, where the paths lead, and whether the banner ends on a roof or on the ground.

Interactive Action Map Mapped from the two rational ways practices die after programmes end. Both feel like leadership; neither survives the twelve-month mark. The map treats adoption as a sequence problem: read, build ownership, lock it in, hand it over.
Open Action Map Design Doc ↗
The Quad — Action Map
[05] Evaluation plan (proposed, not run)

Evaluation plan (proposed)

A proposed plan. Nothing below has been measured.

QuestionMeasure / instrumentWhenWhat we would do with the answer
Do managers read before moving?Share of first plays whose first co-owner is the most willing factionWorkshop pilotIf low, put the cues on the board before the moves
Do they reach a landed handover?Share reaching Embedded (not Mixed) by the second playSame pilotMixed landings are failures; review which check fails most
Does it change plans?Programme plans with a named receiving owner per practiceNext two programme launchesIf absent, add the field to the plan template

Instructional Design Takeaway

“Why this form wins: four moves have to be split between applause and structure, and the board makes the result visible: whose building is still in the fog, where the paths lead, and whether the banner lands on a roof.”

The pilot worked; the question was whether the practice would outlive the project funding. Implementation fails in two rational ways — day-one mandates that buy compliance without custodians, and endless showcasing that builds applause instead of structure. The proposal was a governance move board: four factions, six move types, four quarters, making willingness and ownership visible enough to reason about.

Transparent Portfolio Scope

Honest limitation: a fictional university and an illustrative model. Real implementations have more stakeholders and more than four quarters; the board trains reading, sequencing and handover, not a playbook.